eprintid: 10142945 rev_number: 7 eprint_status: archive userid: 699 dir: disk0/10/14/29/45 datestamp: 2022-02-04 10:43:47 lastmod: 2022-02-04 10:43:47 status_changed: 2022-02-04 10:43:47 type: article metadata_visibility: show sword_depositor: 699 creators_name: Donovan, Gemma creators_name: Hall, Nicola creators_name: Ling, Jonathan creators_name: Smith, Felicity creators_name: Wilkes, Scott title: Influencing medication taking behaviors using automated two-way digital communication: A narrative synthesis systematic review informed by the Behavior Change Wheel ispublished: inpress divisions: C08 divisions: D10 divisions: B02 divisions: UCL keywords: behaviour change, chronic illness, mobile health, treatment compliance note: Copyright © 2022 The Authors. British Journal of Health Psychology published by John Wiley & Sons Ltd on behalf of British Psychological Society. This is an open access article under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits use, distribution and reproduction in any medium, provided the original work is properly cited. abstract: PURPOSE: Around half of prescribed medications for long-term conditions are not taken as directed. Automated two-way digital communication, such as text messaging and interactive voice response technology, could deliver interventions to improve medication adherence, and subsequently health. However, exploration of how such interventions may improve medication adherence is limited. This review aimed to explore how automated two-way digital communication can improve medication taking with or without using non-digital intervention components, such as phone calls with healthcare professionals. METHODS: A theory-informed narrative synthesis systematic review. Several databases were searched including CINAHL, Embase, Medline, and Web of Science using key words relating to 'medication adherence' and digital communication technologies. The Behavior Change Technique (BCT) coding using the BCT Taxonomy V1 and the Behavior Change Wheel were used to identify BCTs delivered within the included interventions. RESULTS: A total of 3,018 records were screened with 43 study reports included in the review. Four medication-taking behaviors: taking medication, obtaining medication, self-testing, and asking for support were identified as targets for behavior change within the included interventions. Most BCTs within the digital communication component aimed to increase motivation for medication adherence, with non-digital intervention components included to address other medication taking barriers, such as physical and psychological capability. CONCLUSION: Automated two-way digital communication can detect barriers to medication adherence by monitoring performance of the taking medication behavior. Monitoring outcomes from taking medication may increase reflective motivation to take medicines. Addressing physical opportunity to taking medication by facilitating the behavior obtaining medication may also increase adherence. date: 2022-01-26 date_type: published publisher: Wiley official_url: https://doi.org/10.1111/bjhp.12580 oa_status: green full_text_type: pub language: eng primo: open primo_central: open_green verified: verified_manual elements_id: 1936784 doi: 10.1111/bjhp.12580 medium: Print-Electronic lyricists_name: Smith, Felicity lyricists_id: FSMIT80 actors_name: Heinrich, Michael actors_name: Harris, Jean actors_id: MHEIN39 actors_id: JAHAR68 actors_role: owner actors_role: impersonator funding_acknowledgements: DRF-2016-09-163 [National Institute for Health Research] full_text_status: public publication: British Journal of Health Psychology event_location: England citation: Donovan, Gemma; Hall, Nicola; Ling, Jonathan; Smith, Felicity; Wilkes, Scott; (2022) Influencing medication taking behaviors using automated two-way digital communication: A narrative synthesis systematic review informed by the Behavior Change Wheel. British Journal of Health Psychology 10.1111/bjhp.12580 <https://doi.org/10.1111/bjhp.12580>. (In press). Green open access document_url: https://discovery-pp.ucl.ac.uk/id/eprint/10142945/1/British%20J%20Health%20Psychol_2022%20_Donovan_Influencing.pdf