@phdthesis{discovery1318056,
           title = {The management of error in construction projects},
          school = {University of London},
            year = {1999},
            note = {Thesis digitised by British Library EThOS},
          author = {Atkinson, A. R.},
        abstract = {The 'defects problem' has demanded considerable attention in recent years, with much
emphasis given to the technical causes of failure. This research project examines the
problem from a different point of view - that of human error. Taking as a starting
point, technical publications in the construction industry, the research reviews human
error literature from a variety of industries and perspectives and synthesises a model of
error causation covering organisations in a construction project context. This model is
then progressively tested in four studies, a general preliminary survey and three more
detailed studies of house-building. Conclusions support the view that errors leading to
failure in complex socio-technical systems often exhibit systems characteristics and
involve the whole managerial structure. An improved model is proposed, which
emphasises the importance of both project and general management errors.},
             url = {https://discovery-pp.ucl.ac.uk/id/eprint/1318056/}
}