%0 Thesis
%9 Doctoral
%A Atkinson, A.R.
%B Bartlett School
%D 1999
%F discovery:1318056
%I University of London
%P 463
%T The management of error in construction projects
%U https://discovery-pp.ucl.ac.uk/id/eprint/1318056/
%X The 'defects problem' has demanded considerable attention in recent years, with much  emphasis given to the technical causes of failure. This research project examines the  problem from a different point of view - that of human error. Taking as a starting  point, technical publications in the construction industry, the research reviews human  error literature from a variety of industries and perspectives and synthesises a model of  error causation covering organisations in a construction project context. This model is  then progressively tested in four studies, a general preliminary survey and three more  detailed studies of house-building. Conclusions support the view that errors leading to  failure in complex socio-technical systems often exhibit systems characteristics and  involve the whole managerial structure. An improved model is proposed, which  emphasises the importance of both project and general management errors.
%Z Thesis digitised by British Library EThOS