Littlejohns, P.;
Wyatt, J.C.;
Garvican, L.;
(2003)
Evaluating computerised health information systems: hard lessons still to be learnt.
BMJ
, 326
(7394)
pp.860 - 863.
10.1136/bmj.326.7394.860.
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Abstract
Summary points: Implementation of a hospital information system in Limpopo Province, South Africa, failed. Problems arose because of inadequate infrastructure as well as with the functioning and implementation of the system. Evaluation using qualitative and quantitative methods showed that the reasons for failure were similar to those in computer projects in other countries. Reasons for failure included not ensuring users understood the reasons for implementation from the outset and underestimating the complexity of healthcare tasks. Those responsible for commissioning and implementing computerised systems need to heed the lessons learnt to avoid further waste of scarce health resources.
| Type: | Article |
|---|---|
| Title: | Evaluating computerised health information systems: hard lessons still to be learnt |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1136/bmj.326.7394.860 |
| Publisher version: | http://bmj.bmjjournals.com/cgi/reprint/326/7394/86... |
| Language: | English |
| URI: | https://discovery-pp.ucl.ac.uk/id/eprint/1987 |
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