Morgan, B;
Davies, A;
(2018)
Balancing innovation and routine action: the microfoundation of digital capabilities.
In:
Proceedings of the 34th EGOS Colloquium.
European Group for Organizational Studies (EGOS): Tallinn, Estonia.
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Abstract
How does a firm respond to change that brings increased routinisation while simultaneously generating innovative solutions? This paper presents insights into this organizational paradox derived from a longitudinal study of a highly creative firm, for whom innovation is a competitive imperative. The 15 years included in this study covers a period during which time the firm is adopting a digital platform that enables digital innovations yet whose use demands an increased number of standards and routines. The actions that individuals take in using routine and innovative action to solve problems contributes to recent research exploring the microfoundations of performance in changing environments (Miron-Spektor, Ingram, Keller, Smith & Lewis, 2018; Eisenhardt, Furr & Bingham, 2010). The study reveals the ‘paradox mindset’ adopted by highly skilled practitioners adopting a new technology and suggests mechanisms individuals use to address this tension. By studying how innovative and routine action are used together in complex and changing settings, findings from this paper suggest that they form an important source in developing firms’ digital capabilities.
| Type: | Proceedings paper |
|---|---|
| Title: | Balancing innovation and routine action: the microfoundation of digital capabilities |
| Event: | 34th EGOS Colloquium |
| Location: | Tallinn, Estonia |
| Dates: | 04 July 2018 - 07 July 2018 |
| Open access status: | An open access version is available from UCL Discovery |
| Publisher version: | https://www.egosnet.org/jart/prj3/egos/main.jart?r... |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett Sch of Const and Proj Mgt |
| URI: | https://discovery-pp.ucl.ac.uk/id/eprint/10052577 |
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