Schindler, Karl Anthony; (1998) The role of facilities management within the retail sector. Masters thesis (M.Sc), UCL (University College London).

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Abstract

The purpose of the report concerns the strategic relevance of facilities management for organisations. From an examination of a number of case-study organisations within the UK retail sector the report focuses on two primary objectives. To identify the current position of facilities management within the sector in terms of the levels of operational and strategic activities performed by the function of each of the case-study organisations. To identify the primary factors and characteristics that correspond with the identified positions of the facilities management departments. From the results of the investigation produce tangible information to assist an understanding of the current situation to enable facilities management to achieve a higher level of strategic activity within organisations.

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