Heim, I;
Han, T;
Ghobadian, A;
(2018)
Value Co-Creation in ICT Services Company: A Case Study of a Cross-Border Acquisition.
Journal of East-West Business
, 24
(4)
pp. 319-338.
10.1080/10669868.2018.1467841.
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Abstract
Post-merger and acquisition (M&A) integration is especially important for the services industry, where value co-creation between actors plays a crucial role. This paper is a qualitative single case study of a multinational company (MNE) in information technology (ICT) industry, and the post-acquisition processes of its subsidiary in Russia. The main contribution of this article is the application of a value co-creation view, to the settings of the international business. We also identify the actors and their roles and activities in the value co-creation in the Russian context.
Type: | Article |
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Title: | Value Co-Creation in ICT Services Company: A Case Study of a Cross-Border Acquisition |
Open access status: | An open access version is available from UCL Discovery |
DOI: | 10.1080/10669868.2018.1467841 |
Publisher version: | http://dx.doi.org/10.1080/10669868.2018.1467841 |
Language: | English |
Additional information: | This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons. org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. |
Keywords: | Knowledge-intensive business services, post-acquisition integration, Russia, value co-creation |
UCL classification: | UCL UCL > Provost and Vice Provost Offices UCL > Provost and Vice Provost Offices > UCL SLASH UCL > Provost and Vice Provost Offices > UCL SLASH > SSEES |
URI: | https://discovery-pp.ucl.ac.uk/id/eprint/10110899 |
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