Skarlatidou, Artemis; Sheppard, Alice; Gibbs, Hannah; (2023) Who participates in Digital Action? Six Vignettes for Designers of Digital Action Events. EU-Citizen.Science: London, UK.

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Abstract

The Covid-19 pandemic forced millions of people worldwide to switch from in-office working to remote working, using video conferencing tools such as Zoom, and resulted in an increase in the use of the Internet and digital tools. The HEIDI Project studied this phenomenon and held a series of roundtables, panels and other events such as webinars to better understand what digital skills people from different stakeholder groups felt they lacked. The HEIDI Project aims to upskill HEI staff in “Digital Action” (citizen science, makeathons and hackathons) and to work more closely with communities to boost bottom-up collaborative events of this type. Through these events, in particular the roundtables, a series of six “vignettes” or personas have been created: imaginary character descriptions of HEI staff, community group members and voluntary group members who have participated, or would be interested in participating, in Digital Action (DA). These vignettes are to be used as a design tool for anyone interested in creating a DA event, to provide ideas for utilising skills, understanding people’s goals, and providing what support is most often required by different stakeholder groups.

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