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Risks to job quality from digital technologies: Are industrial relations in Europe ready for the challenge?

Berg, Janine; Green, Francis; Nurski, Laura; Spencer, David A; (2023) Risks to job quality from digital technologies: Are industrial relations in Europe ready for the challenge? European Journal of Industrial Relations 10.1177/09596801231178904. (In press). Green open access

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Abstract

We examine job quality effects of new digital technologies, using the European frame of seven job quality domains: Pay, Working Time Quality, Prospects, Skills and Discretion, Work Intensity, Social Environment, and Physical Environment. Theoretical effects are ambivalent across all domains. The analysis of these effects confirms that digital technologies can both improve and harm job quality depending on how they are used. In light of this analysis and to think through the challenge of regulating digital technologies, we review emerging regulations across several European countries. Drawing on the principles of human-centred design, we argue that worker participation is important for securing good job quality outcomes, at both the innovation and adoption stages. We also consider the application of data protection legislation to the regulation of job quality. Overall, the paper extends debate about the future of work beyond employment and pay, on to a consideration of job quality more broadly.

Type: Article
Title: Risks to job quality from digital technologies: Are industrial relations in Europe ready for the challenge?
Open access status: An open access version is available from UCL Discovery
DOI: 10.1177/09596801231178904
Publisher version: https://doi.org/10.1177/09596801231178904
Language: English
Additional information: This work is licensed under a Creative Commons Attribution 4.0 International License. The images or other third-party material in this article are included in the Creative Commons license, unless indicated otherwise in the credit line; if the material is not included under the Creative Commons license, users will need to obtain permission from the license holder to reproduce the material. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/
Keywords: Social Sciences, Industrial Relations & Labor, Business & Economics, Job quality, digital technology, regulation, participation, future of work, Europe, WORK, ROBOTS, AUTONOMY, GROWTH, NIGHT, LABOR
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Education, Practice and Society
URI: https://discovery-pp.ucl.ac.uk/id/eprint/10172301
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