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Rebooting IT Security Awareness – How Organisations Can Encourage and Sustain Secure Behaviours

Sasse, MA; Hielscher, J; Friedauer, J; Buckmann, A; (2023) Rebooting IT Security Awareness – How Organisations Can Encourage and Sustain Secure Behaviours. In: European Symposium on Research in Computer Security ESORICS 2022: Computer Security. ESORICS 2022 International Workshops. (pp. pp. 248-265). Springer, Cham Green open access

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Abstract

Most organisations are using online security awareness training and simulated phishing attacks to encourage their employees to behave securely. Buying off-the-shelf training packages and making it mandatory for all employees to complete them is easy, and satisfies most regulatory and audit requirements, but does not lead to secure behaviour becoming a routine. In this paper, we identify the additional steps employees must go through to develop secure routines, and the blockers that stop a new behaviour from becoming a routine. Our key message is: security awareness as we know it is only the first step; organisations who want employees have to do more to smooth the path: they have to ensure that secure behaviour is feasible, and support their staff through the stages of the Security Behaviour Curve – concordance, self-efficacy, and embedding – for secure behaviour to become a routine. We provide examples of those organisational activities, and specific recommendations to different organisational stakeholders.

Type: Proceedings paper
Title: Rebooting IT Security Awareness – How Organisations Can Encourage and Sustain Secure Behaviours
Event: European Symposium on Research in Computer Security
ISBN-13: 9783031254598
Open access status: An open access version is available from UCL Discovery
DOI: 10.1007/978-3-031-25460-4_14
Publisher version: https://doi.org/10.1007/978-3-031-25460-4_14
Language: English
Additional information: This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Keywords: Security learning curve, Security awareness, Security training, IT-security for IT professionals, Organisational security, Human factors in IT security
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery-pp.ucl.ac.uk/id/eprint/10173711
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