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Engagement strategies in an assertive outreach context: a mixed-methods systematic review

Berghmans, Ellen; Vliegen, Nicole; Destoop, Marianne; Luyten, Patrick; (2025) Engagement strategies in an assertive outreach context: a mixed-methods systematic review. Journal of Mental Health 10.1080/09638237.2024.2390363. (In press).

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Abstract

Background: Assertive outreach (AO) is a systematic approach to engage vulnerable patients with serious mental illness. / Aims: To clarify effective components of AO, better understand engagement in an AO-context and consider encompassing change mechanisms, this review aims to provide a comprehensive analysis of engagement strategies in relation to principles of the AO model. / Methods: A systematic mixed-methods review was completed from 1806 to December 2022 (no pre-registration). Articles meeting the inclusion criteria were rated for methodological quality using the Joanna Briggs Institute scales and thematic synthesis using a meta-aggregative approach. Reporting was according the PRISMA Statement. / Results: Eighteen papers met the inclusion criteria. The literature was defined by three main themes: definition and perspectives of engagement; key principles of AO in relation to engagement; and additional principles and strategies enhancing engagement. / Conclusions: Despite the heterogeneity in defining engagement, the relationship between AO professionals and patients emerged as crucial in the process of engagement. Subsequently, the four key principles of AO emerged as central to promoting engagement. Finally, we identified a number of additional principles that are considered crucial in the engagement process in AO. The review concludes with recommendations for future research and the implementation of AO in routine clinical care.

Type: Article
Title: Engagement strategies in an assertive outreach context: a mixed-methods systematic review
DOI: 10.1080/09638237.2024.2390363
Publisher version: https://doi.org/10.1080/09638237.2024.2390363
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Difficult to engage, Severe mental illness, Engagement, Assertive outreach
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > Clinical, Edu and Hlth Psychology
URI: https://discovery-pp.ucl.ac.uk/id/eprint/10194943
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