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Driving Innovation in Healthcare Design: The case of an interdisciplinary co-design process for a new rapid virtual diagnostics hub for eyes

Mills, Grant; Symons, Anne; Roufaeel, I; Unwin Teji, Jemima; Scully, Peter; Sailer, K; Wilson, D; ... Foster, P; + view all (2022) Driving Innovation in Healthcare Design: The case of an interdisciplinary co-design process for a new rapid virtual diagnostics hub for eyes. In: Proceedings of the 5th Architecture Research Care and Health conference (ARCH22 ‘Enabling health, care and well-being through design research'). (pp. pp. 2-10). Delft Open: Delft, The Netherlands. Green open access

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Abstract

There is a need to advance the way we design healthcare facilities to overcome the reliance on outdated healthcare building design standards. We investigate the reconfiguration of eyecare and the use of virtual diagnostic hubs to respond to the patient backlog created by COVID-19. Ophthalmology, the busiest UK NHS outpatient specialty (7.9 million episodes; 2018-19), is perfectly suited to providing a testbed for rapid, research-driven innovation. We show how research in the built environment can better inform clinical and technological advancement in rapid diagnostics, and show how an empty commercial real estate space can be repurposed for healthcare. A clinically-led case study is described which brings together various disciplines (service design, architecture, engineering and modelling expertise) to contribute to three unique building configurations which were devised and tested, with 1,000 patients visiting the site for care under each of the three iterations of the building layout design. Circa ~ 30 staff were involved in the interdisciplinary codesign process to encourage an innovative approach to equipment configuration, layout design and an emerging scientific evidence-base. We offer up a conceptualization of an evidence-based co-production process that optimized safety, efficiency of patient movement and staff satisfaction through iterative dialogues.

Type: Proceedings paper
Title: Driving Innovation in Healthcare Design: The case of an interdisciplinary co-design process for a new rapid virtual diagnostics hub for eyes
Event: 5th Architecture Research Care and Health conference (ARCH22 ‘Enabling health, care and well-being through design research')
Location: Delft, The Netherlands
Dates: 22nd-24th August 2022
Open access status: An open access version is available from UCL Discovery
DOI: 10.24404/62344823caad020dcc847405
Publisher version: https://doi.org/10.24404/62344823caad020dcc847405
Language: English
Additional information: © 2022 Mills, G. & Symons, A. published by TU Delft OPEN on behalf of the authors. This work is licensed under a Creative Commons Attribution BY license (https://creativecommons.org/licenses/by/4.0/).
Keywords: Action-Research, Co-design, Evidence-based design, Interdisciplinary
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Institute of Ophthalmology
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Bartlett School Env, Energy and Resources
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Centre for Advanced Spatial Analysis
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett School of Architecture
URI: https://discovery-pp.ucl.ac.uk/id/eprint/10202529
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