Idaewor, P.; Tyler, N.; (2004) Bexley report: a report to MCCH on a suitable transport policy for its Bexley services. Centre for Transport Studies, UCL (University College London): London, UK.

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Abstract

This report presents the findings of and recommendations from the study commissioned by MCCH to advise on a comprehensive transport policy for MCCH to use in providing services in both its residential homes and day-care centres in Bexley. It describes the current positions of transport supply for, and of transport demand by the community of people with learning difficulties in the London Borough of Bexley. It also considers the extent to which the transport supply is meeting or not meeting the transport demands and the expressed needs of the people and/or their representatives. The report considers the implications for improvement in transport provision of certain proposed actions by MCCH. Finally, the report presents some recommendations based on a user-centred strategy to help MCCH incorporate their concept of empowering their service users through suitable transport provision. This study has been conducted with the ethos and operational objectives of the MCCH group firmly in mind. MCCH has an objective to enhance quality of life for their service users and is very concerned with ensuring that its service users are enabled to exercise the rights and opportunities of citizenship with particular reference to freedom of choice in time and mode of travel. MCCH holds that real improvement in services to learning disability people must include increased range and choice of people-centred opportunities that address the total needs and aspirations of service users and their carers, underpinned by values and principles of good practice. Thus MCCH desires to put back in the control of users, the lever of decision making as regards services provided to 4 them and intends to do this by actively eliciting user/stakeholders involvement in decision-making. Contrary to the standard social service transport provision style, MCCH desires to create choice for service-users, feeling that people should be able to decide whether, e.g. to go by bus or train and be supported in their decision and not be constrained by the schedule of the provided transport. The specific terms of reference for this study are 1. To examine the current demand for, and provision of, transport within MCCH’s Bexley services. To assess how best these services might be reconfigured and managed, having regard to: · Desire to increase empowerment and choice for service users · Optimizing the integration of the transport management in Bexley within MCCH’s organization, in the light of most efficient use of resources and practice elsewhere in MCCH · Desire to better integrate residential services with day services in Bexley · MCCH’s intention to reconfigure Bexley day services · The move of service users towards ‘supported living’ as opposed to registered care · The objectives and concerns of all parties involved, including Bexley Social Services, Bexley Transport Services, the parents/relatives/carers of the service users and the service users themselves · The way vehicles are currently owned and funded · Efficiency and cost 2. To produce outline proposals, plans and specifications of how a reconfigured transport service would look and operate, including details of resource requirements in enough detail to allow reasonably accurate costing to be derived.

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